Privacy Policy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data means all data with which you can be personally identified. 1.2 The controller responsible for the data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Frank Röschmann, Von-Frerichs-Strasse 5, 65191 Wiesbaden, Germany, Email: chiclanaholiday@gmail.com. The controller for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

2) Data Collection When Visiting Our Website

2.1 When using our website purely for informational purposes, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to the server of our site (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
  • The website visited
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/referrer from which you reached the page
  • Browser used
  • Operating system used
  • IP address used (where applicable: in anonymised form)
Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of unlawful use. 2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognise an encrypted connection by the string “https://” and the lock icon in your browser bar.

3) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies – small text files stored on your device. Some of these cookies are automatically deleted after you close your browser (“session cookies”), while others remain on your device longer and allow site settings to be stored (“persistent cookies”). You can find the storage duration in your browser’s cookie settings overview. If personal data is processed by individual cookies we use, the processing is carried out in accordance with Art. 6(1)(b) GDPR for contract performance, in accordance with Art. 6(1)(a) GDPR if consent has been given, or in accordance with Art. 6(1)(f) GDPR to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the visit. You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or exclude the acceptance of cookies for specific cases or in general. Please note that if you do not accept cookies, the functionality of our website may be restricted.

4) Contacting Us

When contacting us (e.g. via contact form or email), personal data is collected. The data collected when using a contact form can be seen from the respective contact form. This data is stored and used solely for the purpose of responding to your inquiry or for contacting you, and for the related technical administration. The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted once your inquiry has been fully processed, unless statutory retention obligations prevent deletion.

5) Site Functionalities

Google Maps This website uses the online map service: Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google Maps is a web service for displaying interactive maps to visually present geographic information. Using this service shows you our location and makes it easier to plan your journey. When you access subpages in which the Google Maps map is integrated, information about your use of our website (e.g. your IP address) is transmitted to and stored on Google’s servers. This may also involve transmission to servers of Google LLC in the USA. This occurs regardless of whether Google provides a user account that you are logged into or if no user account exists. If you are logged into Google, your data will be directly assigned to your account. If you do not want this assignment to your Google profile, you must log out before activating the service. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. The collection, storage, and evaluation take place in accordance with Art. 6(1)(f) GDPR based on Google’s legitimate interest in displaying personalised advertising, market research, and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right. If you do not agree to the future transmission of your data to Google when using Google Maps, you can disable the Google Maps web service completely by turning off the JavaScript application in your browser. Google Maps and the map display on this website can then no longer be used. Where legally required, we have obtained your consent for processing your data as described above in accordance with Art. 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future by following the above objection procedure. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision by the European Commission. Further information about Google’s privacy policy can be found here: https://business.safety.google/intl/en/privacy/

6) Rights of the Data Subject

6.1 Applicable data protection law grants you the following rights (rights of access and intervention) against the controller regarding the processing of your personal data, with the relevant legal basis for exercising these rights stated:
  • Right of access under Art. 15 GDPR;
  • Right to rectification under Art. 16 GDPR;
  • Right to erasure under Art. 17 GDPR;
  • Right to restriction of processing under Art. 18 GDPR;
  • Right to notification under Art. 19 GDPR;
  • Right to data portability under Art. 20 GDPR;
  • Right to withdraw consent given under Art. 7(3) GDPR;
  • Right to lodge a complaint under Art. 77 GDPR.
6.2 RIGHT TO OBJECT IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST AS PART OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING IS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS. IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

7) Duration of Storage of Personal Data

The duration of storage of personal data is determined by the respective legal basis, the processing purpose, and – where applicable – the relevant statutory retention period (e.g. commercial and tax retention periods). When processing personal data based on explicit consent in accordance with Art. 6(1)(a) GDPR, the data will be stored until you withdraw your consent. If statutory retention periods exist for data processed under contractual or pre-contractual obligations in accordance with Art. 6(1)(b) GDPR, this data will be routinely deleted after the retention periods expire, provided it is no longer required for contract performance or contract initiation and/or we have no legitimate interest in continuing storage. When processing personal data in accordance with Art. 6(1)(f) GDPR, this data will be stored until you exercise your right to object under Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise, or defence of legal claims. When processing personal data for direct marketing purposes based on Art. 6(1)(f) GDPR, this data will be stored until you exercise your right to object under Art. 21(2) GDPR. Unless otherwise stated in this declaration for specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.